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Dominion Digital Ensures Compliance with Patriot Act

A Client Success Story in the Financial Services Industry

Business Situation

A Fortune 200 Financial Services company, concerned about maintaining brand value and improving customer trust, faced increasing regulatory challenges from a newly introduced and complex section of the Patriot Act known as the Customer Information Program.


Based on Dominion Digital's proven track record of managing regulatory change and providing trusted regulatory advice, the client engaged Dominion Digital to establish a standard regulatory compliance change management process and to support compliance with Patriot Act regulations.

Business Result

Dominion Digital helped the client assess the regulatory impacts across the enterprise, define their internal business requirements, identify the most cost-effective solutions, and implement the necessary changes resulting in a reduction in projected implementation costs of over $500,000.


Additionally, and most importantly, Dominion Digital helped the client define and implement a standard regulatory compliance change management process that resulted in:

  • a reduction in recurring annual costs of $3-4 Million;
  • a 716% ROI; and
  • a 4 month payback.