Dominion Digital Reduces the Risk of New Product Launch
A Client Success Story in the Financial Services Industry
Business Situation
A Fortune 200 Financial Services firm was preparing to deploy their new Payments Business, which included the introduction of two new debit card products.
While the firm expected to realize a significant business opportunity through the introduction of the new products, they faced challenges in mitigating the associated risks. Senior leaders in the firm realized the significance of compliance and operational risks given the accelerated pace of the product launches.
The company engaged Dominion Digital to analyze, design and implement an inventory of process controls necessary to mitigate compliance and operational risks.
Business Result
Dominion Digital facilitated workshops with key stakeholders to identify future state risks for the internal and third party processes of the two debit card processes. The team then designed and implemented 50 key operational controls to mitigate the potential for financial loss and regulatory non-compliance. In addition, Dominion Digital analyzed, designed and implemented an operational performance reporting scorecard to support process controls. The controls and scorecard enabled growth with the expansion of the customer base and additional product testing approaches.
The solution led to the successful launch of two new debit card products on time and on budget!
Dominion Digital stepped in, understood the goals, and got it done.
Business Director
