Financial Services Firm Streamlines IT Project Delivery
A Client Success Story in the Financial Services Industry
Business Situation
A Fortune 200 Financial Services company, seeking to reduce complexity and IT solution implementation costs sought opportunities to streamline their existing IT solution delivery processes, improve effectiveness, reduce exceptions, and increase corporate-wide compliance. Based on our proven track record for IT Performance Improvement, the client engaged Dominion Digital to support their efforts.
Business Result
Dominion Digital helped the client identify and implement process improvements that included process standardization and simplification, small and medium project fast tracking, forms streamlining, and knowledge infrastructure.
These improvements resulted in long-term benefits that included:
- higher levels of user acceptance and client satisfaction;
- increased IT associate productivity;
- 50% reduction in documentation effort; and
- a conservatively estimated annual cost savings of approximately $10 Million.
I’ve managed a lot of projects and this is truly one of the best teams that I’ve had the pleasure to work with. I know that you are all working hard and the results are evident.
- Program Manager
